Search found 1529 matches

by Csuleiman
Wed Jun 19, 2019 11:03 am
Forum: Problems
Topic: DIALux 4.13
Replies: 3
Views: 58

Re: DIALux 4.13

Hello Clara,

Please send us the luminaire file for analysis. It would be of help if you could send us also the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 19, 2019 8:33 am
Forum: Problems
Topic: DIALux 4.13
Replies: 3
Views: 58

Re: DIALux 4.13

Hello Clara,

Please have a look at the following thread: https://dxboard.dialux.com/viewtopic.php?f=25&t=87117

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 19, 2019 8:20 am
Forum: Using DIALux evo
Topic: Color Filter - darstellung
Replies: 2
Views: 47

Re: Color Filter - darstellung

Hallo Martin, Sie haben leider einen kleinen Bug in unserer aktuellen evo Version entdeckt, den wir soeben in unsere Fehlerdatenbank aufgenommen haben. Wir werden versuchen, die Problematik der farblichen Visualisierung der Lichtaustrittsfläche in einer der kommenden evo Versionen zu beheben. Freund...
by Csuleiman
Wed Jun 19, 2019 7:16 am
Forum: Wishes/suggestions
Topic: certification dialux evo
Replies: 1
Views: 30

Re: certification dialux evo

Hello Mr Rodríguez,

Under the following download link, you will find our declaration of conformity which includes also our DIALux evo software.
https://b2b.dial.de/index.php/s/9TFLLYllR1zYFp2

Best regards,
DIAL Support
by Csuleiman
Wed Jun 19, 2019 7:12 am
Forum: Wishes/suggestions
Topic: Poles/Masts in Building and Outdoor Planning Mode Please
Replies: 1
Views: 19

Re: Poles/Masts in Building and Outdoor Planning Mode Please

Hello Hannah,

We will add this point as a new wish for our improvement list of evo.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 19, 2019 7:10 am
Forum: Problems
Topic: 3D dwg. to 2D dwg.
Replies: 1
Views: 19

Re: 3D dwg. to 2D dwg.

Hello Hannah,

In the tool "Plans" you have the possibility to activate the 2D projection of the 3D DWG file. Please have a look at the screenshot below.

Image.JPG
Image.JPG (49.18 KiB) Viewed 15 times

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 19, 2019 7:05 am
Forum: Problems
Topic: Documentation not updating to match Calculaton
Replies: 1
Views: 28

Re: Documentation not updating to match Calculaton

Hello Stratozsphere, We noticed in your project that you have only set the check mark to generate the outputs for the light scene 1. For light scene 2 the checkbox was deactivated. We assume that you have therefore compared the results of light scene 2 in the results overview with those of light sce...
by Csuleiman
Wed Jun 19, 2019 6:36 am
Forum: Using DIALux 4
Topic: Ev and Es in sidewalk
Replies: 1
Views: 32

Re: Ev and Es in sidewalk

Hi Sajin,

Please be so kind as to provide us with the problematic DIALux project file for analysis. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 19, 2019 6:35 am
Forum: Problems
Topic: 3D Rendering Error on multiple layers
Replies: 1
Views: 22

Re: 3D Rendering Error on multiple layers

Dear nextlight,

Please be so kind as to provide us with the problematic evo project file for analysis. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jun 19, 2019 6:34 am
Forum: Using DIALux evo
Topic: Documents
Replies: 1
Views: 25

Re: Documents

Dear fernando angeleri,

Please be so kind as to provide us with the problematic evo project file for analysis. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team