Search found 1294 matches

by Csuleiman
Thu Jan 24, 2019 6:53 am
Forum: Problems
Topic: Problem in documentation
Replies: 1
Views: 18

Re: Problem in documentation

Dear Kosalram, This sounds like a problem with our "DIAL Communication Service". Please have a look at our knowledge base: https://evo.support-en.dial.de/support/solutions/articles/9000073833-why-is-it-not-possible-to-send-luminaires-to-dialux- If the problem still exists, please be so kind to provi...
by Csuleiman
Wed Jan 23, 2019 9:47 am
Forum: Using DIALux evo
Topic: Etagenübergreifende Berechnungszonen?
Replies: 1
Views: 58

Re: Etagenübergreifende Berechnungszonen?

Hallo Krose, wie Sie im unten stehenden Screenshot sehen können, müssen Sie einfach die Höhe des Bereichs auf die obere Etage ausweiten, um einen etagenübergreifenden Bereich zu erzeugen. Vielleicht ist dieser Artikel auch noch hilfreich für Sie: https://www.dial.de/de/article/mit-etagenuebergreifen...
by Csuleiman
Wed Jan 23, 2019 9:35 am
Forum: Using DIALux evo
Topic: Inserting JPG or PNG file to model street lighting
Replies: 1
Views: 42

Re: Inserting JPG or PNG file to model street lighting

Dear imti041413,

This function is not available in evo. However, we will integrate your request into our evo improvement list.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jan 23, 2019 9:25 am
Forum: Problems
Topic: Coloured Isolines
Replies: 1
Views: 47

Re: Coloured Isolines

Hi Laurie,

Unfortunately it is not possible to change the color of the isolines for the DWG export. This feature still stands on our improvement list of evo. Our roadmap is the basis for the development of the upcoming evo versions.

Best regards,
DIAL Support Team
by Csuleiman
Thu Jan 17, 2019 7:15 am
Forum: Problems
Topic: Luminaire Layout Plan
Replies: 4
Views: 132

Re: Luminaire Layout Plan

Dear Mr. Maia, We got some feedback from our developer. Unfortunately you detected a new bug in the current evo version 8.1. Our development team will solve this problem for one of the upcoming evo versions. We regret that we could not offer you any suggestion to solution nor a workaround which migh...
by Csuleiman
Wed Jan 16, 2019 9:00 am
Forum: Problems
Topic: Evo 8.1 crashes after calculation
Replies: 4
Views: 118

Re: Evo 8.1 crashes after calculation

Hello koazc,

Yes, I'm sorry, but you'll have to wait for the next patch.

Best regards,
DIAL Support Team
by Csuleiman
Wed Jan 16, 2019 8:46 am
Forum: Using DIALux evo
Topic: Dokumentation - Etage - Berechnungsergebnisse
Replies: 1
Views: 77

Re: Dokumentation - Etage - Berechnungsergebnisse

Hallo Krause3001, bitte senden Sie uns Ihr evo Problemprojekt zwecks Analyse zu. Wir schauen uns das Problem mit der fehlenden Ergebnisseite an. Könnten Sie uns bitte auch einige erklärende Screenshots zusenden, die genau zeigen, welche Ausgaben gemeint sind. Es wäre sehr hilfreich, wenn Sie uns den...
by Csuleiman
Tue Jan 15, 2019 1:20 pm
Forum: Using DIALux evo
Topic: Leuchtmittel nahc oben drehen
Replies: 4
Views: 108

Re: Leuchtmittel nahc oben drehen

Hallo denz,

das Leuchtmittel selbst können Sie nicht um 180° drehen. Sie können nur die komplette Leuchte entweder graphisch oder manuell rotieren. Schauen Sie sich hierzu bitte den unten stehenden Screenshot an.

Screenshot.JPG
Screenshot.JPG (132.43 KiB) Viewed 99 times

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Tue Jan 15, 2019 8:53 am
Forum: Problems
Topic: Dialux EVO 8.0 DWG Export - problems with units
Replies: 7
Views: 219

Re: Dialux EVO 8.0 DWG Export - problems with units

Hello, Erik, the link to Autodesk seems to be working again. So you can read the article about this topic. https://knowledge.autodesk.com/support/autocad-architecture/troubleshooting/caas/sfdcarticles/sfdcarticles/Drawing-that-opens-with-units-set-to-millimeters-in-AutoCAD-opens-in-feet-in-AutoCAD-M...
by Csuleiman
Fri Jan 11, 2019 12:35 pm
Forum: Wishes/suggestions
Topic: Some problems and suggestions
Replies: 1
Views: 95

Re: Some problems and suggestions

Dear K0ras19,

Thank you very much indeed for your important feedback. We will be pleased to consider your suggestions for improvement in the roadmap of evo.

Best regards,
DIAL Support Team