Search found 1621 matches

by Csuleiman
Mon Nov 11, 2019 6:58 am
Forum: Problems
Topic: Error during calculation EVO 8.2.4
Replies: 1
Views: 24

Re: Error during calculation EVO 8.2.4

Hello Reynaldo, We wonder if you could send us your DIALux project file for analysis. We would like to check the problem directly in this project. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'. Best r...
by Csuleiman
Fri Nov 08, 2019 10:11 am
Forum: Problems
Topic: Reducing glare
Replies: 1
Views: 94

Re: Reducing glare

Hello Gaurav, The result of the GR value depends on many factors. The parameters defined by the user (maintenance factor, heights, positions...) are essential. For example, the reflection of the adjacent objects plays an important role and the luminaire arrangement. So you could try to reduce the lu...
by Csuleiman
Fri Nov 08, 2019 9:37 am
Forum: Construction
Topic: Refelction factors
Replies: 1
Views: 71

Re: Refelction factors

Hello Gaurav,

The reflectance depends on the requirements of your lighting design. If, for example, you want to plan a tennis hall, the reflection values differ significantly from those of an ice hockey hall.

Best regards,
DIAL Support Team
by Csuleiman
Fri Nov 08, 2019 9:33 am
Forum: Using DIALux evo
Topic: Lighting in fog
Replies: 1
Views: 63

Re: Lighting in fog

Hello volkovsg1,

This is not possible in evo, but we will pass this topic on to our product owners. They will discuss the issue and add it to our evo improvement list as a new wish. The topic will then be estimated and prioritized according to the effort.

Best regards,
DIAL Support Team
by Csuleiman
Wed Nov 06, 2019 8:21 am
Forum: Problems
Topic: Crash documentation tab
Replies: 1
Views: 43

Re: Crash documentation tab

Hello Pascal van de Loo, We wonder if you could send us your DIALux project file for analysis. We would like to check the problem directly in this project. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de...
by Csuleiman
Wed Nov 06, 2019 8:20 am
Forum: Problems
Topic: Error opening dialux file
Replies: 1
Views: 17

Re: Error opening dialux file

Hello henrigz, We wonder if you could send us your DIALux project file. We would like to check the problem directly in this project and try to repair the file for you. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Sup...
by Csuleiman
Wed Oct 30, 2019 6:51 am
Forum: Problems
Topic: Printer not activated, error code -30
Replies: 1
Views: 44

Re: Printer not activated, error code -30

Hello arqcova,

As a workaround you should try to print the DIALux outputs with an external PDF printer like the free Bullzip PDF printer:

http://www.chip.de/downloads/BullZip-PD ... 15777.html

Best regards,
DIAL Support Team
by Csuleiman
Tue Oct 29, 2019 9:38 am
Forum: Problems
Topic: Calculation Points are not being Calculated
Replies: 1
Views: 68

Re: Calculation Points are not being Calculated

Hello Nathan, We wonder if you could send us your DIALux project file and some screenshots showing the problem in details. We would like to check the problem directly in this project. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email...
by Csuleiman
Mon Oct 28, 2019 12:34 pm
Forum: Using DIALux evo
Topic: Applying street lights on outdoor projects
Replies: 1
Views: 89

Re: Applying street lights on outdoor projects

Hello nckk,

You can change the number of luminaires per pole, as you can see in the following screenshot. This feature is only available in the street lighting mode.

Screenshot.JPG
Screenshot.JPG (202.19 KiB) Viewed 82 times

Best regards,
DIAL Support Teamrunde
by Csuleiman
Mon Oct 28, 2019 7:39 am
Forum: Wishes/suggestions
Topic: Daylight EN 17037, 73 0582
Replies: 1
Views: 111

Re: Daylight EN 17037, 73 0582

Hello beta-pt,

We are pleased to include this norm as a new item in our evo improvement list.

Best regards,
DIAL Support Team