Search found 1376 matches

by T.Magenheimer
Tue Dec 03, 2019 9:54 am
Forum: Using DIALux evo
Topic: CCT color is different
Replies: 3
Views: 223

Re: CCT color is different

Hi bavarian,

Please send us your problematic project file and both luminaire files with a link to this thread for an analysis of this problem to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Thu Nov 28, 2019 12:57 pm
Forum: Using DIALux evo
Topic: CCT color is different
Replies: 3
Views: 223

Re: CCT color is different

Dear bavarian, DIALux requires always a spectrum to visualize the light color. But unfortunately there is no information for the spectrum included in the IES format as well as no information about the light color or CCT. To import IES files anyway DIALux is using a default spectrum of 3000K which is...
by T.Magenheimer
Tue Nov 26, 2019 8:56 pm
Forum: Using DIALux evo
Topic: Rotation d'ensemble Dialux Evo8.2
Replies: 1
Views: 151

Re: Rotation d'ensemble Dialux Evo8.2

Dear GROSJEAN Christophe,

Do you mean the "Move", "Rotate", "Scale" and "Edit polygon" function as you can see in the following screenshot?

Screenshot.JPG
Screenshot.JPG (77.32 KiB) Viewed 99 times

If not, please explain us your issue in more detail.


Best regards
Your DIAL Support Team
by T.Magenheimer
Fri Nov 22, 2019 5:08 pm
Forum: Problems
Topic: not responding during calculation
Replies: 5
Views: 368

Re: not responding during calculation

Dear rriani, The 3D object is simply too complex for the calculation process in our DIALux evo software. Every surface of a 3D model has to be calculated separately and if the sum of the 3D models (and the surfaces) are too complex for the calculation or the performance of DIALux, it could give a la...
by T.Magenheimer
Tue Nov 19, 2019 5:35 pm
Forum: Wissensdatenbank/ Knowledge Base
Topic: LVK der Leuchten aktivieren / ständig anzeigen
Replies: 1
Views: 966

Re: LVK der Leuchten aktivieren / ständig anzeigen

Hallo beta-gewiss, vielen Dank für deinen Verbesserungsvorschlag. Wir werden diesen umgehend an unsere Product Owner weiterleiten und auf unsere Verbesserungsliste für unsere nächsten evo-Versionen setzen. Einen Umsetzungstermin können wir Ihnen zum jetzigen Zeitpunkt leider nicht nennen. Mit freund...
by T.Magenheimer
Mon Nov 18, 2019 6:37 pm
Forum: Construction
Topic: Unable to create building contour
Replies: 3
Views: 789

Re: Unable to create building contour

Dear lh2004.hr, The problem is caused by a wrong scaling. This scaling is much too high. We also sent you a mail with an explaining screenshot. With this unrealistic size of a building, the building contour can no longer be closed. Please correct the scaling. Then the problem is also solved. Best re...
by T.Magenheimer
Wed Nov 13, 2019 12:28 pm
Forum: Problems
Topic: the project is not opening, please help
Replies: 5
Views: 2118

Re: the project is not opening, please help

Hello MartinPykaCora,

We forwarded your DIALux project file to our developers. We will get back in touch with you as soon as we get feedback from them.


Best regards,
DIAL Support Teama
by T.Magenheimer
Sun Nov 10, 2019 3:59 pm
Forum: Using DIALux evo
Topic: Sequence selected calc. surfaces in Documentation report
Replies: 1
Views: 1170

Re: Sequence selected calc. surfaces in Documentation report

Dear AntoonB,

Unfortunately, this is not possible. However, we have already added this item to our improvement list for one of the next evo versions.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Wed Oct 23, 2019 2:12 pm
Forum: Using DIALux evo
Topic: Tunnel lighting (2)
Replies: 3
Views: 787

Re: Tunnel lighting (2)

Dear Joost,

This is also not possible with our DIALux 4 software. You can only use the workaround I have mentioned


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Oct 22, 2019 12:41 pm
Forum: Using DIALux evo
Topic: PDF output/result in dialux evo 8.2
Replies: 1
Views: 675

Re: PDF output/result in dialux evo 8.2

Dear Avijit, To familiarize yourself with our DIALux evo software, we recommend the numerous tutorials in our DIALux YouTube channel and our DIALux evo knowledge database: DIALux evo knowledge base: http://evo.support-de.dial.de/support/home DIALux evo YouTube tutorials: https://www.youtube.com/play...