Search found 1287 matches

by T.Magenheimer
Thu Apr 25, 2019 11:49 am
Forum: Using DIALux evo
Topic: Sсulpture luminance
Replies: 1
Views: 10

Re: Sсulpture luminance

Dear AlbertMukhin,

Unfortunately this is currently not possible in our evo software. We will add this point to our improvement list.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Thu Apr 25, 2019 10:39 am
Forum: Using DIALux evo
Topic: Problems with resulst in Dialux EVO
Replies: 1
Views: 9

Re: Problems with resulst in Dialux EVO

Dear BrunoMars,

Please send us the problematic project file with a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Wed Apr 24, 2019 7:12 am
Forum: Construction
Topic: how to create fence ?
Replies: 2
Views: 58

Re: how to create fence ?

Dear tnnan,

You can construct such a fence with the help of small, narrow columns. This is relatively laborious, but if you use the Copy&Paste function, you should be able to do it more easily.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Apr 23, 2019 12:52 pm
Forum: FAQ
Topic: Probleme mit der "Eigenen Datenbank" / Problems with "My Database"
Replies: 0
Views: 20

Probleme mit der "Eigenen Datenbank" / Problems with "My Database"

Seit Kurzem gibt es ein Problem bei der Nutzung der "Eigenen Datenbank" in unserer DIALux 4-Software. Diese ist unbenutzbar und es erscheinen diverse Fehlermeldungen. Wir haben in unserem Testcenter herausgefunden, dass diese Problematik definitiv durch ein Windows-Update verursacht wird. Das Deinst...
by T.Magenheimer
Thu Apr 18, 2019 3:56 pm
Forum: Problems
Topic: Cannot use My Database of Dialux
Replies: 3
Views: 176

Re: Cannot use My Database of Dialux

Dear users, We found out in our test center that this problem is definitely caused by a Windows update. Uninstalling the Windows update (KB4493509) (operating system build 17763.437) solved the problem. Microsoft is currently working on a solution to the many problems caused by this update. https://...
by T.Magenheimer
Thu Apr 11, 2019 8:57 am
Forum: Problems
Topic: Mögliche falsche Werte durch poly. Berechnungsfläche im Außenbereich
Replies: 2
Views: 100

Re: Mögliche falsche Werte durch poly. Berechnungsfläche im Außenbereich

Hallo Czese,

bitte schicken Sie uns doch einmal Ihre problematische Projektdatei mit ein paar weiteren, erklärenden Screenshots des Problems und einem Link zu diesem Thread für eine Analyse an die Mailadresse 'Support@dial.de'.


Mit freundlichen Grüßen
Ihr DIAL Support-Team
by T.Magenheimer
Thu Apr 11, 2019 8:53 am
Forum: Problems
Topic: Dialux 8.1 Patch 3 Probleme
Replies: 2
Views: 136

Re: Dialux 8.1 Patch 3 Probleme

Hallo Herr Heidrich, die Problematik der großen PDF-Dateien liegt an den zahlreichen komplexen Leuchtenmodellen, die sich in Ihrem Projekt befinden. In unsere Ausgaben werden sämtliche Flächen der Modelle ausgegeben und dies führt dann zu diesen recht großen PDF-Dateien. Wir entwickeln aber gerade n...
by T.Magenheimer
Wed Apr 10, 2019 9:15 am
Forum: Using DIALux evo
Topic: Material Properties
Replies: 2
Views: 168

Re: Material Properties

Dear evouser872396, The materials are divided into three types. Metal Painted Transparent The first two types (metal and painted) describe a material that only reflects light (no light is transmitted). With these two types of material, a part of the light can be reflected diffusely and another part ...
by T.Magenheimer
Wed Apr 10, 2019 5:49 am
Forum: Using DIALux evo
Topic: FC Calculations on Document Output
Replies: 4
Views: 180

Re: FC Calculations on Document Output

Dear dcooper@nexgen,

Please read also the following article of our DIALux evo knowledge base:

https://evo.support-en.dial.de/support/ ... cumenation


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Apr 09, 2019 1:06 pm
Forum: Problems
Topic: problem when selecting light
Replies: 3
Views: 244

Re: problem when selecting light

Dear FS14799, This function works in any case with our current evo version 8.1 (patch 3). We would recommend you to uninstall your current evo version completely from your computer system where you have these problems and install our newest evo 8.1 patch 3 version by using the following download lin...