Search found 1698 matches

by T.Magenheimer
Thu Dec 01, 2022 8:12 pm
Forum: Problems
Topic: Missing wall
Replies: 3
Views: 56

Re: Missing wall

Dear vdm, Please reduce the window once on both sides. The window probably protrudes too far into the walls on both sides and therefore cuts the hole on the other side. If the problem still occurs, please send us the project for analysis to the mail address "Support@dial.de". Screenshot.JP...
by T.Magenheimer
Thu Dec 01, 2022 12:46 pm
Forum: DIALux evo
Topic: DIALux evo 11 Patch 1 Release
Replies: 0
Views: 108

DIALux evo 11 Patch 1 Release

Liebe DIALux-User, wir haben soeben den ersten Patch für die DIALux evo 11-Version veröffentlicht. Hierbei handelt es sich um eine Patch-Version, in der unter anderem einige Bugs behoben und Verbesserungen vorgenommen wurden: Neu: Ukrainisch als weitere Sprache hinzugefügt "Passwort merken"...
by T.Magenheimer
Wed Nov 23, 2022 5:12 pm
Forum: Wishes/suggestions
Topic: photogram-metrical models with textures
Replies: 1
Views: 80

Re: photogram-metrical models with textures

Dear vornul,

1) Please read the following article of our DIALux evo knowledge base to answer your question: https://evo.support-en.dial.de/support/ ... lan-files-

2) This is not possible.


Best regards
Your DIAL Support Team
by T.Magenheimer
Wed Nov 23, 2022 5:10 pm
Forum: Wishes/suggestions
Topic: DAylight relevant cutouts
Replies: 1
Views: 140

Re: DAylight relevant cutouts

Hi maclighter,

We will be pleased to include also this suggestion in our list of improvements. Thank you for your important feedback!


Best regards,
DIAL Support Team
by T.Magenheimer
Fri Nov 18, 2022 1:38 pm
Forum: Problems
Topic: Replace all luminaires of this type function is very slow to respond
Replies: 1
Views: 225

Re: Replace all luminaires of this type function is very slow to respond

Dear AnttiL,

We will try to reproduce this problem in our test centre and solve it in our next patch.

Thank you very much for the advice.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Nov 17, 2022 12:03 pm
Forum: Problems
Topic: Texture materials not showing
Replies: 2
Views: 222

Re: Texture materials not showing

Dear users,

This is unfortunately a bug in our current evo version, which we will have solved in the next patch.

Unfortunately, there is currently no workaround.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Nov 17, 2022 12:01 pm
Forum: Wishes/suggestions
Topic: Obtrusive light calculations
Replies: 1
Views: 331

Re: Obtrusive light calculations

Hi maclighter,

We will be pleased to include also this suggestion in our list of improvements. Thank you for your important feedback!


Best regards,
DIAL Support Team
by T.Magenheimer
Thu Nov 17, 2022 12:00 pm
Forum: Wishes/suggestions
Topic: UGR in version 11
Replies: 1
Views: 230

Re: UGR in version 11

Hi maclighter,

We will be pleased to include your suggestion in our list of improvements. Thank you for your important feedback!


Best regards,
DIAL Support Team
by T.Magenheimer
Thu Nov 17, 2022 11:54 am
Forum: Problems
Topic: Dialux 11.0
Replies: 1
Views: 320

Re: Dialux 11.0

Dear John Knapen,

We have found out in our test centre that the described problems can occur during a calculation in our current evo version 11.

We will analyse this problem in more detail and in our next evo patch this problem will of course no longer occur.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Nov 17, 2022 11:50 am
Forum: Problems
Topic: save object
Replies: 1
Views: 224

Re: save object

Dear AlexG, Please provide us with the evo project file and some explaining screenshots so that we can check both problems. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dialux.com'. Best regards, DIAL Support...