Dear Mikael, Probably a service on your PC is deactivated, which is responsible, among other things, for the administration of the manufacturer information and the communication with the external process for generating the documentation. This is the DCF (DIAL Communication Service), which must be re...

Hallo Lenny_TheMachine, ich verstehe nicht genau, was Sie genau importieren möchten, aber es lassen sich nicht mehrere DIALux 4-Projekte zu einem evo-Projekt vereinigen und auch nicht mehrere Etagen, die in einem Projekt gespeichert sind, zu einem Gebäude vereinigen. Vielleicht hilft Dir der folgend...

Dear Eslav2,

If the site should be uneven, you have no other option than to insert several calculation surfaces. If the site is only angled on one level, you can work with a polygonal calculation surface.


Best regards
Your DIAL Support Team

Dear Arc,

You can simply insert a standard window in evo and then display the material properties of the window glass.


Best regards
Your DIAL Support Team

Dear randolph,

Please read the following article in our DIALux evo knowledge base to answer your question:

https://evo.support-en.dial.de/support/ ... nstruction


Best regards
Your DIAL Support Team

Dear Neos12345,

Unfortunately this is not possible, but we will put this point on our improvement list for further evo versions.


Best regards
Your DIAL Support Team

Dear beta-pt, In the result monitor, the result of the adaptive calculation (min, max, average) is also displayed. The "value chart settings" refer, as the name suggests, only to the "value chart", i.e. the graphical value grid. The settings have absolutely no influence on the re...

Hello beta-pt,

We forwarded your project file to our developers for analysis. We will get back in touch with you as soon as we get a feedback from them.


Best regards,
DIAL Support Team

Dear kiernickic, In your IFC model, unfortunately, no rooms are imported on any storey that are necessary for a daylight calculation. You will have to rework the IFC model here, since it is not possible to edit the IFC model in our evo software. In our knowledge base, you will find helpful informati...

Hi kikeblackberry,

You are of course right about your implications. However, we always point out that standardized planning is currently not possible in our evo software.


Best regards
Your DIAL Support Team