Search found 1687 matches

by Csuleiman
Mon Dec 09, 2019 9:34 am
Forum: Problems
Topic: Calculation Results
Replies: 2
Views: 329

Re: Calculation Results

Hello Monica64, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dia...
by Csuleiman
Mon Dec 09, 2019 7:54 am
Forum: Using DIALux evo
Topic: Follow up on combining light scenes
Replies: 2
Views: 424

Re: Follow up on combining light scenes

Hello LuisNMetzger, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in evo. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support...
by Csuleiman
Thu Dec 05, 2019 10:19 am
Forum: Using DIALux evo
Topic: Combining light scenes
Replies: 2
Views: 460

Re: Combining light scenes

Hello Luis,

You can combine light scenes by activating the corresponding check boxes next to the light scene and then clicking the "Save" button. Please have a look at the two screenshots below.

Screenshot 1.JPG
Screenshot 1.JPG (164.89 KiB) Viewed 453 times
Screenshot 2.JPG
Screenshot 2.JPG (171.57 KiB) Viewed 453 times

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 05, 2019 8:46 am
Forum: Using DIALux evo
Topic: Dialux Evo lighting Calculation
Replies: 2
Views: 468

Re: Dialux Evo lighting Calculation

Hello FERNANDES João-Luis, Please send us the evo project file and also a screenshot showing the problem in details. We would like to analyse the problem directly in DIALux. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address i...
by Csuleiman
Thu Dec 05, 2019 7:51 am
Forum: Problems
Topic: Can't open a new project
Replies: 2
Views: 372

Re: Can't open a new project

Hi Sosha,

We wonder if you could try to start DIALux in the Mesa mode. This mode is a reference graphics card driver, especially for our software. Please open the windows start menu and choose the mentioned entry.

Screenshot1.jpg
Screenshot1.jpg (22.49 KiB) Viewed 368 times

Best regards,
DIAL Support Team
by Csuleiman
Thu Dec 05, 2019 7:49 am
Forum: Problems
Topic: Probles with installation Dialux 8.2
Replies: 4
Views: 469

Re: Probles with installation Dialux 8.2

Hello Pascal,

We are pleased hearing that you managed to solve this issue.

Best regards,
DIAL Support Team
by Csuleiman
Wed Dec 04, 2019 7:42 am
Forum: Problems
Topic: Fenster und Ausschnitte
Replies: 1
Views: 266

Re: Fenster und Ausschnitte

Hallo m.bauer,

könnten Sie uns bitte Ihr evo Projekt zwecks Analyse zusenden. Wir werden versuchen, das Verhalten nachzustellen und Ihnen einen Lösungsvorschlag anzubieten. Bitten senden Sie die Projektdatei und den Link zu diesem Thread an support@dial.de.

Freundliche Grüße,
DIAL Support Team
by Csuleiman
Tue Dec 03, 2019 9:34 am
Forum: Using DIALux evo
Topic: Street lighting - delete all variant luminaires at the same time
Replies: 1
Views: 499

Re: Street lighting - delete all variant luminaires at the same time

Hello Sentinel,

This is not possible in evo, but we will pass this topic on to our product owners. They will discuss the issue and add it to our evo improvement list as a new wish. The topic will then be estimated and prioritized according to the effort.

Best regards,
DIAL Support Team
by Csuleiman
Tue Dec 03, 2019 9:16 am
Forum: Problems
Topic: Problem Launcing Osram Lamps Plgins
Replies: 3
Views: 594

Re: Problem Launcing Osram Lamps Plgins

Hello afulea, This button is not active for all luminaire files in all cases. It depends on the manufacturer himself whether he is willing to offer the possibility to change the lamp within the original luminaire file. In your case, this button is greyed out because the luminaire manufacturer does n...
by Csuleiman
Fri Nov 29, 2019 1:02 pm
Forum: Problems
Topic: Problem Launcing Osram Lamps Plgins
Replies: 3
Views: 594

Re: Problem Launcing Osram Lamps Plgins

Hello afulea,

Unfortunately, we have to inform you that Osram Lamp terminated our project partnership at the end of 2017. It is therefore no longer possible to use the lamp plugin in evo nor DIALux 4.
We can only recommend that you use a different lamp plugin.

Best regards,
DIAL Support Team