Search found 1475 matches

by T.Magenheimer
Fri May 08, 2020 3:42 pm
Forum: Using DIALux evo
Topic: Dialux 9 - a few observations
Replies: 11
Views: 2199

Re: Dialux 9 - a few observations

Dear 64_Richard,

Can you please also send us the "Graphicslog" file for the problem analysis?

To do so, you have to open our DIALux evo software and send us the marked file in the following screenshot ("C:\Users\user name")

Screenshot.JPG
Screenshot.JPG (52.47 KiB) Viewed 1636 times

Best regards
Your DIAL Support Team
by T.Magenheimer
Tue May 05, 2020 12:03 pm
Forum: Problems
Topic: Dialux evo 9.0 funktioniert nicht
Replies: 6
Views: 1551

Re: Dialux evo 9.0 funktioniert nicht

Hallo Haddock, Sie könnten einmal versuchen, sämtliche Sicherheitssoftware (Virenscanner, Firewall,…) auf dem Computersystem zu deaktivieren und danach überprüfen, ob das Problem behoben ist. Wenn Sie ein schlechtes Gefühl haben, die Sicherheitssoftware komplett zu deaktivieren, können Sie die WLAN-...
by T.Magenheimer
Mon May 04, 2020 4:11 pm
Forum: Problems
Topic: Dialux 8.2 Output export error
Replies: 2
Views: 630

Re: Dialux 8.2 Output export error

Dear Shubham,

Please delete the DWG file(s) out of your project file and have a look if the problem still occurs. It could be that the DWG file(s) is/are too complex for the calculation process.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Apr 30, 2020 3:03 pm
Forum: Using DIALux evo
Topic: Alignment - Copy and Arrange
Replies: 1
Views: 653

Re: Alignment - Copy and Arrange

Dear eng.guspp,

Unfortunately this is not possible, but we put this point on our improvement list for further evo versions.


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Apr 28, 2020 3:11 pm
Forum: Using DIALux evo
Topic: Displaying of the table of illumination of the calculated surfaces
Replies: 3
Views: 1167

Re: Displaying of the table of illumination of the calculated surfaces

Dear Alexey_R,

Unfortunately the pictures cannot be displayed in your text. Please try to insert the pictures again, so that we understand the question better.


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Apr 28, 2020 3:08 pm
Forum: Problems
Topic: Dialux evo 9.0 funktioniert nicht
Replies: 6
Views: 1551

Re: Dialux evo 9.0 funktioniert nicht

Hallo Haddock, wir haben gestern einen Patch für unsere DIALux evo-Version 9 veröffentlicht. Installieren Sie sich bitte einmal diese Patch und schauen Sie, ob das Problem damit behoben ist. In diesem Patch haben wir ein Grafikkarten-Problem behoben. DIALux evo 9.0 (Patch 2) Setup: https://b2b.dial....
by T.Magenheimer
Tue Apr 28, 2020 3:05 pm
Forum: Using DIALux evo
Topic: How to change the font of value chart in documentation
Replies: 1
Views: 803

Re: How to change the font of value chart in documentation

Dear RobinCheng,

Unfortunately this is not possible.


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Apr 28, 2020 3:04 pm
Forum: Using DIALux evo
Topic: Bereiche nachträglich anpassen?
Replies: 1
Views: 748

Re: Bereiche nachträglich anpassen?

Hallo AshukaJan,

ein nachträgliches Anpassen von Bereichen ist leider nicht möglich.


Mit freundlichen Grüßen
Ihr DIAL Support-Team
by T.Magenheimer
Tue Apr 28, 2020 2:54 pm
Forum: Wishes/suggestions
Topic: Evo 9: render resolution and position
Replies: 2
Views: 907

Re: Evo 9: render resolution and position

Hello Arnold, Thank you for your feedback which helps us to push the development of evo. We will gladly forward your suggestion for improvement to our product owners. They will discuss and prioritize your topic in order to incorporate further optimizations in the upcoming evo versions. Best regards,...
by T.Magenheimer
Tue Apr 28, 2020 2:48 pm
Forum: Wishes/suggestions
Topic: layout editing software
Replies: 1
Views: 886

Re: layout editing software

Dear physis,

Thank you very much for your feedback. We will put it on our improvement list.


Best regards
Your DIAL Support Team