Search found 1349 matches

by T.Magenheimer
Tue Jul 16, 2019 12:36 pm
Forum: Using DIALux evo
Topic: Light loss factor
Replies: 2
Views: 1094

Re: Light loss factor

Dear sudheer talupula, We have never heard of this problem from our customers and are therefore completely new to us. We would recommend you to uninstall your current evo version completely from your computer system and install our newest evo 8.2 version by using the following download link. https:/...
by T.Magenheimer
Tue Jul 16, 2019 12:33 pm
Forum: Wishes/suggestions
Topic: with 3D models imported EVO slows also at reporting
Replies: 1
Views: 410

Re: with 3D models imported EVO slows also at reporting

Dear

We are aware of this problem and constantly try to improve the performance of our DIALux evo software.
These problems will have improved in our evo 9 software.


Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Jul 16, 2019 12:28 pm
Forum: Wishes/suggestions
Topic: Features from DX4.13 to DX evo
Replies: 1
Views: 341

Re: Features from DX4.13 to DX evo

Dear jkomar, Thank you very much indeed for your important feedback. We are happy to pass all topics on to our product owners. They will discuss the issues and add them to our evo improvement list as new wishes. The topics will then be estimated and prioritized according to the effort. Best regards,...
by T.Magenheimer
Tue Jul 16, 2019 12:26 pm
Forum: Using DIALux evo
Topic: DIALux Evo 8 Crash at 50%
Replies: 1
Views: 929

Re: DIALux Evo 8 Crash at 50%

Dear Mike_Bradley, Please try to deactivate all your security software (virus scanner and the firewall) once on your computer system to check if something is blocking the loading process of our DIALux software. After this please check if the problem is solved. If you have a bad feeling to disable th...
by T.Magenheimer
Tue Jul 16, 2019 12:22 pm
Forum: Using DIALux evo
Topic: UGR - calculation point
Replies: 1
Views: 1073

Re: UGR - calculation point

Dear cassie2218, Your described place where you can find the UGR calculation parameter in our software is correct. In the documentation the white graduated circle shows the directions of view taken into account, the grey area the area not taken into account. Each line in the diagram stands for one v...
by T.Magenheimer
Fri Jul 05, 2019 8:15 am
Forum: Wishes/suggestions
Topic: VIEW IMAGE
Replies: 1
Views: 352

Re: VIEW IMAGE

Dear bigwaser,

Even this wish we will forward to our product owner.


Best regards,
DIAL Support Team
by T.Magenheimer
Fri Jul 05, 2019 8:15 am
Forum: Wishes/suggestions
Topic: Control group dimming values
Replies: 1
Views: 319

Re: Control group dimming values

Dear bigwaser,

We will forward your suggestion to our product owner. They will discuss your issue intensively and add your wish to our improvement list for future evo versions.


Best regards,
DIAL Support Team
by T.Magenheimer
Thu Jul 04, 2019 11:14 am
Forum: Wishes/suggestions
Topic: New type of fixtures!
Replies: 1
Views: 321

Re: New type of fixtures!

Hello Archtube, Thank you very much indeed for your important feedback. We are happy to pass all topics on to our product owners. They will discuss the issues and add them to our evo improvement list as new wishes. The topics will then be estimated and prioritized according to the effort. Best regar...
by T.Magenheimer
Thu Jul 04, 2019 11:13 am
Forum: Wishes/suggestions
Topic: 3CConnexion in Dialux Evo
Replies: 1
Views: 302

Re: 3CConnexion in Dialux Evo

Dear ldwmichi,

This is not possible, but we will add this point on our improvement list of DIALux evo.


Best regards,
DIAL Support Team
by T.Magenheimer
Tue Jul 02, 2019 12:41 pm
Forum: Using DIALux evo
Topic: Import new catalog
Replies: 1
Views: 977

Re: Import new catalog

Dear Hermann, Please take a look at all our Youtube tutorials to get a better understanding of our software: https://www.youtube.com/playlist?list=PLKzUB7xP_t4_Yi3qIDWDy5oCZn1R_6z5z https://www.youtube.com/playlist?list=PLKzUB7xP_t48zph55kOcGQsOGRKdkAAYW There's also a tutorial here on how to "Find,...