Error opening project

crashes, error report
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sherming
Posts: 2
Joined: Mon Oct 15, 2018 7:50 am

Error opening project

Post by sherming » Wed Oct 17, 2018 1:09 am

Hello,

I'm new to dialux and have been working for a month on this project.
after changing the reflection factor of TV surface.
it shows me the following message when I opened this project:

Unbehandelte Ausnahme: External component has thrown an exception.
System.Runtime.InteropServices.SEHException
External component has thrown an exception.
at Dial.Dialux.ResultsManagement.CResultsManager.OpenOrCreateProject(CResultsManager* , basic_string<wchar_t\,std::char_traits<wchar_t>\,std::allocator<wchar_t> >* )
at Dial.Dialux.Geometry.GeometryManager.LoadFromUserTemp()
at Dial.Dialux.ProjectData.Management.ProjectPersistenceHelper.LoadProject(IArchiveLoadHandler handler)
at Dial.Dialux.ProjectData.Management.ProjectManager.Load(IArchiveLoadHandler handler)
at Dial.Dialux.InteractionFileHandling.LoadSave.LoadSaveManager.LoadProjectDataAndGeometry(String projectFilePath, LoadSaveResult& result)
at Dial.Dialux.InteractionFileHandling.LoadSave.LoadSaveManager.LoadProject(FileInfo fileInfo)
at Dial.Dialux.InteractionProjectHandling.Base.ProjectHandling.LoadProject(String filename)
at Dial.Dialux.Gui.MainWindowFileHandling.OpenFile(String filename)
at Dial.Dialux.Gui.MainWindowFileHandling.OnCommandOpen(Object sender, ExecutedRoutedEventArgs e)
at System.Windows.Input.CommandBinding.OnExecuted(Object sender, ExecutedRoutedEventArgs e)
at System.Windows.Input.CommandManager.ExecuteCommandBinding(Object sender, ExecutedRoutedEventArgs e, CommandBinding commandBinding)
at System.Windows.Input.CommandManager.FindCommandBinding(CommandBindingCollection commandBindings, Object sender, RoutedEventArgs e, ICommand command, Boolean execute)
at System.Windows.Input.CommandManager.FindCommandBinding(Object sender, RoutedEventArgs e, ICommand command, Boolean execute)
at System.Windows.Input.CommandManager.OnExecuted(Object sender, ExecutedRoutedEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.Input.RoutedCommand.ExecuteImpl(Object parameter, IInputElement target, Boolean userInitiated)
at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
at System.Windows.Controls.Primitives.ButtonBase.OnClick()
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)



Can someone help please?

Csuleiman
Posts: 1215
Joined: Wed Mar 07, 2012 3:07 pm

Re: Error opening project

Post by Csuleiman » Wed Oct 17, 2018 7:05 am

Dear sherming,

Please be so kind to provide us with the certain evo project file for further analysis.
It would be of help if you could send us the link to this topic, so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

T.Magenheimer
Posts: 1214
Joined: Thu Jul 26, 2012 10:16 am

Re: Error opening project

Post by T.Magenheimer » Thu Oct 18, 2018 8:18 am

Dear Sherming,

We could repair your project file. Apparently there was an error during the last saving of the project file, which we have to analyze in more detail

I will send you your calculated project file in a few minutes via WeTransfer.


Best regards,
DIAL Support Team

sherming
Posts: 2
Joined: Mon Oct 15, 2018 7:50 am

Re: Error opening project

Post by sherming » Thu Oct 18, 2018 8:51 am

Dear T.Magenheimer,

Thank you so much, the problem is solved, I can perfectly open the project.

Regards,
Sherming

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