dlxoutputservice.exe runtime error

crashes, error report
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simoberny
Posts: 2
Joined: Mon Oct 29, 2018 2:13 pm

dlxoutputservice.exe runtime error

Post by simoberny » Mon Oct 29, 2018 2:19 pm

I saw this old thread (https://dxboard.dialux.com/viewtopic.php?t=85079) and tried many times to delete everything and reinstall but still getting this error.
The pc on which i trying to install is under a DOMAIN. In fact the Appdata file is saved on a DOMAIN.name folder instead of a "name" folder.

I don't know if this could be a issue. I also check the permissions on the file that make the software crash and they seems ok.
This error doesn't make the program close, but some project open, other not.

How can i address this issue?

Thanks

Csuleiman
Posts: 1205
Joined: Wed Mar 07, 2012 3:07 pm

Re: dlxoutputservice.exe runtime error

Post by Csuleiman » Wed Oct 31, 2018 9:07 am

Hi simoberny,

There seems to be a problem with the rights in your corporate network. Maybe your administrator could perform a local installation on your PC and assign all rights to you.

Best regards,
DIAL Support Team

simoberny
Posts: 2
Joined: Mon Oct 29, 2018 2:13 pm

Re: dlxoutputservice.exe runtime error

Post by simoberny » Mon Nov 05, 2018 7:58 am

Fixed! I addressed the issue, following the instruction in the link i posted and installing Dialux EVO with the administrator (in the domain) account.
Now the program run smooth without error in any other DOMAIN user account

Thanks for the tips

Csuleiman
Posts: 1205
Joined: Wed Mar 07, 2012 3:07 pm

Re: dlxoutputservice.exe runtime error

Post by Csuleiman » Mon Nov 05, 2018 8:32 am

Hi simoberny,

We are glad to hear that you were able to solve the problem by yourself.

Best regards,
DIAL Support Team

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