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dlxoutputservice.exe runtime error

Posted: Mon Oct 29, 2018 2:19 pm
by simoberny
I saw this old thread (https://dxboard.dialux.com/viewtopic.php?t=85079) and tried many times to delete everything and reinstall but still getting this error.
The pc on which i trying to install is under a DOMAIN. In fact the Appdata file is saved on a DOMAIN.name folder instead of a "name" folder.

I don't know if this could be a issue. I also check the permissions on the file that make the software crash and they seems ok.
This error doesn't make the program close, but some project open, other not.

How can i address this issue?

Thanks

Re: dlxoutputservice.exe runtime error

Posted: Wed Oct 31, 2018 9:07 am
by Csuleiman
Hi simoberny,

There seems to be a problem with the rights in your corporate network. Maybe your administrator could perform a local installation on your PC and assign all rights to you.

Best regards,
DIAL Support Team

Re: dlxoutputservice.exe runtime error

Posted: Mon Nov 05, 2018 7:58 am
by simoberny
Fixed! I addressed the issue, following the instruction in the link i posted and installing Dialux EVO with the administrator (in the domain) account.
Now the program run smooth without error in any other DOMAIN user account

Thanks for the tips

Re: dlxoutputservice.exe runtime error

Posted: Mon Nov 05, 2018 8:32 am
by Csuleiman
Hi simoberny,

We are glad to hear that you were able to solve the problem by yourself.

Best regards,
DIAL Support Team