Calculation time till now is about 20 hours!!!!

crashes, error report
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MAAHE
Posts: 1
Joined: Thu Dec 27, 2018 8:17 pm

Calculation time till now is about 20 hours!!!!

Post by MAAHE » Thu Dec 27, 2018 8:47 pm

hello,

I have been running the calculation since yesterday and it's still running.
my building is 9200 msq. (4 floors)
I only asked the software to calculate the daylight as I only created 5 light scenes for daylights.

when I used the same project but with only one floor (ground floor), it gives the results.
now I am using for the 4 -storey building, the progress bar is moving but tooooooo slow.
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Regards

Csuleiman
Posts: 1294
Joined: Wed Mar 07, 2012 3:07 pm

Re: Calculation time till now is about 20 hours!!!!

Post by Csuleiman » Fri Dec 28, 2018 8:24 am

Hello MAAHE,

Please be so kind to provide us with the problematic evo project file. It would be of help if you could send us the link to this topic, so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Csuleiman
Posts: 1294
Joined: Wed Mar 07, 2012 3:07 pm

Re: Calculation time till now is about 20 hours!!!!

Post by Csuleiman » Thu Jan 10, 2019 10:39 am

Hello MAAHE,

Thank you very much for sending us the evo project.
We got some feedback from our developer. DIALux evo was unable to cope with this project. So, our developer changed some calculation settings directly in the project data of the scene to be able to calculate it. The calculation took about 1h.

We have already sent you the calculated project file via WeTransfer.

Best regards,
DIAL Support Team

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