hole

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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Milan Gaus
Posts: 1
Joined: Wed Jan 09, 2019 10:06 am

hole

Post by Milan Gaus » Wed Jan 09, 2019 10:17 am

I installed windows and holes opened on the other wall. Why?

Csuleiman
Posts: 1294
Joined: Wed Mar 07, 2012 3:07 pm

Re: hole

Post by Csuleiman » Wed Jan 09, 2019 10:54 am

Dear Milan Gaus,

Please be so kind to provide us with the problematic evo project file for analysis. Besides this please send us also some screenshots showing the problem in details.
It would be of help if you could send us the link to this topic, so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Csuleiman
Posts: 1294
Joined: Wed Mar 07, 2012 3:07 pm

Re: hole

Post by Csuleiman » Wed Jan 09, 2019 11:25 am

Dear Mr. Gaus,

Thank you very much for sending us your project file and a screenshot.
We determined that the left window cuts the wall on the other side. So, we fixed the cutting depth of this window and afterwards the holes were gone. We have sent you the modified project file via email.

Best regards,
DIAL Support Team

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