Problems with resulst in Dialux EVO

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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BrunoMars
Posts: 2
Joined: Thu Apr 25, 2019 8:49 am

Problems with resulst in Dialux EVO

Post by BrunoMars » Thu Apr 25, 2019 9:07 am

Hellow,

I have problems with results in Dialux Evo. At some moment are the results of some rooms very strange. If I calculate just one room are resulst OK, but if I calculate full storey the results are not real.

There is one example:

Calculating full storey:
Image

Calculating single room:
Image

Do you have any solution?

T.Magenheimer
Posts: 1349
Joined: Thu Jul 26, 2012 10:16 am

Re: Problems with resulst in Dialux EVO

Post by T.Magenheimer » Thu Apr 25, 2019 10:39 am

Dear BrunoMars,

Please send us the problematic project file with a link to this thread for an analysis of the problem to the mail address 'Support@dial.de'.


Best regards,
Your DIAL Support Team

BrunoMars
Posts: 2
Joined: Thu Apr 25, 2019 8:49 am

Re: Problems with resulst in Dialux EVO

Post by BrunoMars » Fri Apr 26, 2019 7:05 am

I sent a project on mail yesterday.

Best regards

Csuleiman
Posts: 1574
Joined: Wed Mar 07, 2012 3:07 pm

Re: Problems with resulst in Dialux EVO

Post by Csuleiman » Fri Apr 26, 2019 7:47 am

Dear BrunoMars,

We had to delete the calculation results directly from the data structure of the project data. After we calculated the complete project using the standard and fast calculation, we got identical results. We will send you the calculated project in a few minutes via WeTransfer.

Best regards,
DIAL Support Team

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