Error: problem sending the command to the program

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inforset
Posts: 1
Joined: Wed Dec 05, 2018 4:23 pm

Error: problem sending the command to the program

Post by inforset » Wed Dec 05, 2018 4:32 pm

Hi everyone!
When I had been using Dialux 4.13.0.2,
The are some files when I open it; Windows shows an error:
"There was a problem sending the command to the program."

I tried to completely uninstall it, CCleaner register clean. But when some files (created on my computer, and with the same version) shows that error.
DATA:
- Windows 7 PRO x64
- Dialux 4.13.0.2
- Admin user (I also tried to open Dialux as an admin)
- The last version downloaded from the web.

Any suggestion?
Thanks in advance! :D

T.Magenheimer
Posts: 1236
Joined: Thu Jul 26, 2012 10:16 am

Re: Error: problem sending the command to the program

Post by T.Magenheimer » Thu Dec 06, 2018 8:37 am

Dear inforset,

The "error message" there was a problem while sending the command to the program can be ignored. The project file will be loaded every time and you can also work with DIALux 4.13 without any problems. We have already created an error ticket.

Best regards,
Your DIAL Support Team

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