constant lags, turning off news, not a partner of dialux

crashes, error report
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Masanya
Posts: 1
Joined: Thu Jan 13, 2022 4:22 pm

constant lags, turning off news, not a partner of dialux

Post by Masanya » Thu Jan 13, 2022 4:37 pm

1)constant lags- when the list of luminaires is opened, the CAD is scaled. Reports. Performance dropped 20% with the pre-lead release. Also, the calculation time of the project has increased.
2)turning off news - every time you open a project, a news window pops up. But there is no way to turn it off. it is uncomfortable. at least because you can't turn them off
3)not a partner of dialux - also cannot be deleted. Maybe it's better to return back as in the previous patch?

T.Magenheimer
Posts: 1641
Joined: Thu Jul 26, 2012 10:16 am

Re: constant lags, turning off news, not a partner of dialux

Post by T.Magenheimer » Thu Jan 20, 2022 8:46 am

Dear Masanya,

We will try to reproduce your reported performance problems directly in our test center. I have not yet noticed this behavior on my computer.

However, you can also easily disable the messages with the bell icon.

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From now on we will not display the brand name of the manufacturer in DIALux reports if he is not a DIALux member. Let me briefly explain why we do this:
DIALux development is funded by luminaire manufacturer memberships. However, some manufacturers bypass this model and rely on their products being used through open LDT/IES files. In order to continue to develop DIALux free of charge for planners, we want to make bypassing a membership less attractive. The step via the brand name in the reports seems to us to be a suitable way for this without limiting the functionality for you as a planner significantly. You can still work with products of non-members, calculate them and document the result. But if a brand wants to be visible in DIALux, this is only possible with a DIALux membership.

We hope for your understanding and we are sorry that this change now affects your work.


Best regards
Your DIAL Support Team

daniyel01
Posts: 8
Joined: Tue Apr 07, 2020 10:42 am

Re: constant lags, turning off news, not a partner of dialux

Post by daniyel01 » Mon Jan 24, 2022 9:58 am

I can report similar lags.
Luminaire list became incredibly slow. When I click on it first time, it takes 2 min to open it.
I have to keep filter on "show only luminaries used in this project" to be able work on barely normal tempo
Screenshot 2022-01-24 094941.jpg
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And to be worse, if I close the file and reopen it, filter turns it self off, so it takes me another 2 mins only to turn on filter.

It is almost impossible to work with this version. Everything was much faster before latest update

daniyel01
Posts: 8
Joined: Tue Apr 07, 2020 10:42 am

Re: constant lags, turning off news, not a partner of dialux

Post by daniyel01 » Tue Jan 25, 2022 3:12 pm

Is there any update about Luminaire list lag. It is almost impossible to work this way.
It shouldn't take 2 mins to open a luminaire list with these specs
Screenshot 2022-01-25 151101.jpg
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Screenshot 2022-01-25 151504.jpg
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Csuleiman
Posts: 2435
Joined: Wed Mar 07, 2012 3:07 pm

Re: constant lags, turning off news, not a partner of dialux

Post by Csuleiman » Tue Feb 01, 2022 12:52 pm

Hello Masanya and daniyel01,

We have also noticed performance issues in our latest evo version 10.1 and will fix these in the next patch.

Best regards,
DIAL Support Team

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